Terms & Conditions

All sales made by Tsbestdeals2016 LTD (hereinafter "The Company") are made on the following terms and conditions.

1. INTRODUCTION

You will be able to access most areas of this Website without registering your details with us. Certain areas of this Website are only open to you if you register.
We may revise these terms and conditions at any time by updating this posting. You should check this Website from time to time to review the then current terms and conditions, because they are binding on you. Certain provisions of these terms and conditions may be superseded by expressly designated legal notices or terms located on particular pages of this Website. If you do not wish to accept any new terms and conditions after we have given notice, you should not continue to use this Website.

2. ORDERING FROM US

You are deemed to place an order with us by ordering via our online checkout process. As part of our checkout process you will be given the opportunity to check your order and to correct any errors. We will send you an order acknowledgement, detailing the products you have ordered.
Our acceptance of an order takes place when we despatch the order. We will send you a despatch confirmation by email. When we despatch the order the purchase contract will be made even if your payment has been processed immediately, unless we have notified you that we do not accept your order or you have cancelled your order.
We may refuse to accept an order:
- where goods are not available;
- where we cannot obtain authorisation for your payment;
- if there has been a pricing or product description error; or
- if you do not meet any eligibility criteria set out in our terms and conditions.

3.Delivery Terms

Delivery charges are non refundable/except the items with a free shipping/ once an order is dispatched. Failed deliveries may also be liable for returns carriage charge.

Subject to availability and our Delivery Terms, where we have agreed to deliver the products, we will use reasonable endeavours to do so on any specified date we agree, or if no date is specified, within 14 days of the date of your order.

In the case of circumstances beyond our reasonable control (for example, adverse weather conditions, unpredictable delays caused by traffic congestion, road works, diversions or mechanical breakdowns, in each case to the extent beyond our reasonable control) we may not be able to deliver the products within these timescales and we will not be liable for any delay or failure to deliver the products if the delay or failure is wholly or partly caused by such circumstances. In the event that a delivery does not take place, we and you will agree an alternative delivery date.

You must also do all that you reasonably can to enable the delivery to take place on the given date. If we are unable to deliver the products as a result of your action or inaction (for example, you are not present at your property), we will need to arrange an alternative delivery date and we reserve the right to charge you a further fee for this.

If you do not receive your products on the stated delivery date, you must notify us immediately. We recommend you to check the item for any defects or missing parts.

All items must be inspected upon delivery and signed for accordingly. Any damages should be reported in writing within 3 days from delivery date. The company will not be liable to accommodate any claims made after this period. In the event of a claim, the Buyer shall in the first instance contact the Seller’s customer service department. The Seller does not provide any warranty cover against defects in his own right. Delivery of the products shall be made by the Seller or his agent notifying the Buyer that the products are available for delivery to such place as the Buyer may specify at the time the order is placed.  The Seller shall use his reasonable endeavours to meet any date agreed for delivery. The Seller shall not be liable for any delay in delivery howsoever caused.

 The company will not be responsible for any costs however arrived at other than the cost of the value of the goods supplied. In the case of direct home delivery the company will not be responsible for any element of the carriage.

4. PRICING

4.1 All prices include VAT (where applicable) at the current rates. We reserve the right to express the price exclusive of VAT, but we shall show VAT separately and include it in the total price.
4.2 Where we charge separately for packing, carriage and insurance and other relevant charges, the appropriate rates are set out in our specified pricing structure shown elsewhere on this Website.
4.3 Our prices are reviewed periodically and we reserve the right to amend without prior notice.
All goods are offered subject to availability. Prices are correct at time of publication. Errors and omissions are excepted.

5. CANCELLATION AND RETURNS POLICY

5.1 Cancellation Policy

You have the right to cancel your order at any time before the delivery of your order by e-mailing us at contact@royalstore.co.uk  or phoning us on 07404932124.

In the event of you cancelling your order before we dispatch your order we will issue you a refund for the total value of your order including any postage and packaging charges. We will refund you within 14 working days of the cancellation of your order. 

Furniture that is supplied for self assembly can not be returned once the carton has been opened. Replacement or missing parts will be supplied  direct to yourself.
Prices are subject to change without notice.

The Company reserves the right to change, alter or discontinue any item without prior notification. Any specifications or particulars given by the company are given in good faith and are intended to be approximate and for guidance only.

5.2 Returns Policy


If for any reason you wish to return a product in perfect working order, we provide a 14 day returns policy as long as the item is returned in an unopened, resalable condition. Returns need to be made within 14 working days from the purchase date and the buyer is to cover return costs. 
1. Contact our Customer Care team on contact@royalstore.co.uk to obtain a return reference number. 

2. Buyer arranges return of the item/s. 
3. Once returned, the item will be inspected by our Quality Care team to ensure it has been returned in an unopened, resalable condition. 
4. A refund is processed and customer is informed. 

If the Buyer is dissatisfied with his purchase for any reason he may, within 14 days of delivery, contact the Seller’s customer service department to arrange for collection of the goods at the Seller’s expense.

Please note: Returns will not be processed without a valid returns reference number. 

Whilst we take the utmost care to ensure the product descriptions, pictures, information and prices are accurate we do not accept liability for any inaccuracies, errors or omissions. Despite our best efforts, a small number of the items displayed on our site may be miss-priced.

Colours may vary slightly from those shown on the website due to the limitations of Internet technology and the conditions under which the photographs were taken. Product pictures are shown for illustration purposes only and should not be used as a exact view of the finished product.

6.Placing an order
All prices will be charged at the published price list current at the date of order, and include VAT where applicable. No charge is made to a consumer for credit card payments. We accept MasterCard, Visa ,PayPal .

Any goods supplied will remain the property of The Company until payment has been made in full.

7.Law

This Contract shall be governed by the law of England and Wales and any dispute, question or remedy howsoever arising shall be determined exclusively by the Country of England and Wales.

8.Photographs of Products
Photographs are for illustrative purpose only, and in rare cases, may not exactly match the product itself.

9.CONSEQUENTIAL LOSS The Seller shall not be liable for any costs claims damages or expenses arising out of any tortuous act or omission or any breach of Contract or statutory duty calculated by reference to profits income or accrual or loss of such profits income production or accruals or by reference to accrual of such costs claims damages or expenses on a time basis, to the fullest extent of the law.

In any event and despite anything contained in these conditions, in no circumstances shall the Seller be liable in contract, tort (including negligence or breach of statutory duties) or otherwise howsoever, and whatever the cause thereof, (i) for any increased costs or expenses (ii) for any loss of profit, business contracts, revenues or anticipated savings, or (iii) for any special indirect or consequential damage of any nature whatsoever.

10.DEFINITIONS

 1. “Buyer” means the person who buys or agrees to buy the Products from the Seller. 2. “Conditions” means the terms and conditions of sale set out in this document and any special terms and conditions agreed in writing by the Seller. 3.”Delivery date” means the date specified by the Seller when the Products are to be delivered. 4.”Products” means those goods specified. 5.”Price” means the price for the Products, packing and VAT. 6.”Seller” means TSBESTDEALS2016 LTD. 7.”Consumer” shall bear the meaning ascribed in section 12 Unfair Contract Terms Act 1977.

11. LICENCE

11.1You are permitted to print and download extracts from this Website for your own use on the following basis:
(a) no documents or related graphics on this Website are modified in any way;
(b) no graphics on this Website are used separately from accompanying text; and
(c) any of our copyright and trade mark notices and this permission notice appear in all copies.
11.2 Unless otherwise stated, the copyright and other intellectual property rights in all material on this Website (including without limitation photographs and graphical images) are owned by us or our licensors. For the purposes of these terms and conditions, any use of extracts from this Website other than in accordance with clause 11.1 above for any purpose is prohibited. If you breach any of the terms in these terms and conditions, your permission to use this Website automatically terminates and you must immediately destroy any downloaded or printed extracts from this Website.
11.3 Subject to clause 11.1, no part of this Website may be reproduced or stored in any other website or included in any public or private electronic retrieval system or service without our prior written permission.
5.4 Any rights not expressly granted in these terms are reserved.

12. VISITOR MATERIAL AND CONDUCT

12.1 You are prohibited from posting or transmitting to or from this Website any material:
(a) that is threatening, defamatory, obscene, indecent, seditious, offensive, pornographic, abusive, liable to incite racial hatred, discriminatory, menacing, scandalous, inflammatory, blasphemous, in breach of confidence, in breach of privacy or which may cause annoyance or inconvenience;
(b) for which you have not obtained all necessary licences and/or approvals;
(c) which constitutes or encourages conduct that would be considered a criminal offence, give rise to civil liability, or otherwise be contrary to the law of or infringe the rights of any third party, in the UK or any other country in the world; or
(d) which is technically harmful (including, without limitation, computer viruses, logic bombs, Trojan horses, worms, harmful components, corrupted data or other malicious software or harmful data).
12.2 You may not misuse the Website (including, without limitation, by hacking).
12.3 We will fully co-operate with any law enforcement authorities or court order requesting or directing us to disclose the identity or locate anyone posting any material in breach of clauses12.2 or 12.3.

13. LINKS TO AND FROM OTHER WEBSITES

13.1 Links to third party websites on this Website are provided solely for your convenience. If you use these links, you leave this Website. We have not reviewed all of these third party websites and do not control and are not responsible for these websites or their content or availability. We therefore do not endorse or make any representations about them, or any material found there, or any results that may be obtained from using them. If you decide to access any of the third party websites linked to this Website, you do so entirely at your own risk.
13.2 You shall fully indemnify us for any loss or damage we or any of our group companies may suffer or incur as a result of your breach of clause 13.1.

14.REGISTRATION

14.1 To register with www.royalstore.co.uk you must be over eighteen years of age..
14.2 Responsibility for the security of any passwords issued rests with you and if you know or suspect that someone else knows your password, you should contact us immediately.
14.4 We may suspend or cancel your registration immediately at our reasonable discretion or if you breach any of your obligations under these terms and conditions.

15.DISCLAIMER

While we endeavour to ensure that the information on this Website is correct, we do not warrant the accuracy and completeness of the material on this Website. We may make changes to the material on this Website, or to the products and prices described in it, at any time without notice. The material on this Website may be out of date, and we make no commitment to update such material.
- The material on this Website is provided "as is" without any conditions, warranties or other terms of any kind. Accordingly, to the maximum extent permitted by law, we provide you with this Website on the basis that we exclude all representations, warranties, conditions and other terms (including, without limitation, the conditions implied by law of satisfactory quality, fitness for purpose and the use of reasonable care and skill) which but for these terms and conditions might have effect in relation to this Website.

16. LIABILITY

16.1 We, any other party (whether or not involved in creating, producing, maintaining or delivering this Website), and any of our group companies and the officers, directors, employees, shareholders or agents of any of them, exclude all liability and responsibility for any amount or kind of loss or damage that may result to you or a third party (including without limitation, any direct, indirect, punitive or consequential loss or damages, or any loss of income, profits, goodwill, data, contracts, use of money, or loss or damages arising from or connected in any way to business interruption, and whether in tort (including without limitation negligence), contract or otherwise) in connection with this Website in any way or in connection with the use, inability to use or the results of use of this Website, any websites linked to this Website or the material on such websites, including but not limited to loss or damage due to viruses that may infect your computer equipment, software, data or other property on account of your access to, use of, or browsing this Website or your downloading of any material from this Website or any websites linked to this Website.
16.2 Nothing in these terms and conditions shall exclude or limit our liability for (i) death or personal injury caused by negligence (as such term is defined by the Unfair Contract Terms Act 1977); (ii) fraud; (iii) misrepresentation as to a fundamental matter; or (iv) any liability which cannot be excluded or limited under applicable law.
16.3 If your use of material on this Website results in the need for servicing, repair or correction of equipment, software or data, you assume all costs thereof.
16.4 You agree to indemnify us fully, defend and hold us, and our officers, directors, employees and agents, harmless from and against all claims, liability, damages, losses, costs (including reasonable legal fees) arising out of any breach of the terms and conditions by you, or your use of this Website, or the use by any other person using your registration details.

If you are acting as a consumer (which for these purposes means anyone who acts outside the course of a business, trade or profession) in your ordering and/or purchasing of products, to the extent not prohibited by law, we accept no liability for any:
1. Business loss (which includes loss of profits, loss of business, contracts, goodwill, business opportunity and other similar losses.)

If you are acting as a consumer, you may have certain legal rights regarding claims in respect of losses caused by our negligence or failure to carry out our obligations. Nothing in our agreement is intended to limit your legal rights as a consumer.

If you are acting in the course of a business, trade or profession in your ordering and/or purchasing of products (a business customer), we shall have no liability to compensate you (whether in contract, tort, breach of statutory or otherwise), other than any refund we make under our agreement or otherwise at our discretion. We accept no liability (whether arising in contract, tort, for breach of statutory duty or otherwise) for any of the following losses:
1. Loss of profits, revenues, sales, income or business.
2. Loss of savings.
3. Loss of use or production.
4. Loss of goodwill.
5. Business interruption.
6. Damage to property or possessions through use of our products.
7. Loss caused by delay or other late performance and indirect or consequential loss.

In no event will Tsbestdeals2016 LTD be liable for more than the amount of your purchase, not to exceed the current list price of the product.

Marketing Permissions (GDPR Compliance)

By checking the newsletter opt-in at the checkout on contact@royalstore.co.uk you are agreeing to allow TSBESTDEALS2016 Ltd to contact you to provide you with company / product updates and send relevant marketing material to you. We will contact you VIA Email or other customised online advertising such as social media advertisement.

You can change your mind at any time by clicking the unsubscribe link in the footer of any email you receive from us, or by contacting us at contact@royalstore.co.uk. We will treat your information with respect.

Privacy Terms

TSBESTDEALS2016 Ltd may pass the information you provide us to our 3rd party couriers only for arranging the delivery of an item(s) when bought from any of our online stores.

If you opt to create an account with us your information will be stored on our secure server, for the purposes of order management and account management only. We will never pass your information on to a 3rd party unless needed for delivery purposes.

The information we will store is limited to non-financial information only. If your account is seen to be inactive for more than 24 months the data will be perinatally deleted from our database.

All data is stored on our secure, encrypted server. The server is located in a data centre in London. If you would like more information on where and how the data is stored please contact us using the following email contact@royalstore.co.uk.

Company Information:

Tsbestdeals2016 LTD

Registered in England & Wales № 11308159

Registered office:

27 Old Gloucester Street

London

WC1N 3AX